---
title: "Classic Collision: Its Warranty, Repair Terms and Owners"
description: "Classic Collision's limited lifetime warranty ends when you sell. What its repair terms say on storage, card fees, towing and arbitration, and who owns it."
url: "https://baronauto1.com/car-care/classic-collision/"
type: "article"
published: "2026-10-25"
modified: "2026-10-25"
site: "Baron Auto"
disclaimer: "This site is under new ownership and is not affiliated with Baron Auto Emporium dealership."
---

# Classic Collision: Its Warranty, Repair Terms and Owners

> Classic Collision's limited lifetime warranty ends when you sell. What its repair terms say on storage, card fees, towing and arbitration, and who owns it.

*Detailing & Maintenance · 22 min read · 4,954 words*

## The short version

- Classic Collision, founded in Atlanta in 1983, grew from 34 shops in January 2020 to 348 store pages in 20 states, by our count, much of it by buying shops. TPG agreed to buy it from New Mountain Capital in April 2024.
- Its “limited lifetime warranty” is “valid for the present ownership of the vehicle” and “non-transferable.” Work at any non-Classic shop “shall automatically void” it, and replaced parts carry their maker’s warranty instead.
- The Repair Authorization sends disputes to confidential arbitration, with the filer paying the fees, waives class actions, adds a fee to card payments and makes the deductible due before you get the car back.
- A daily storage fee can start 72 hours after the car is finished, whenever Classic calls you. The fee is not printed.
- Classic coordinates rentals but does not say it pays. Its tow form approves up to $1000 of towing that you owe even if you repair elsewhere.

Classic Collision is, in TPG’s words, a “national collision repair multi-site operator” that buys shops outright, so the shop, the warranty and the paperwork all come from Classic Collision, LLC. On 25 October 2026 we read its [warranty page](https://classiccollision.com/warranty/), FAQ, service pages, the Repair Authorization and Tow Authorization terms, 14 of its releases, New Mountain Capital’s pages, and Georgia insurance and Florida repair rules; over 25 and 26 October we read all 348 of its store pages. This site has no commercial relationship with Classic Collision, its owners or any repair shop.

**Figure: What Classic Collision's Repair Authorization says, by situation**

Ten moments in a Classic Collision repair, from teardown to a dispute, with what the terms customers are asked to accept say about each.

Read from classiccollision.com's Repair Authorization on 25 October 2026. Quoted wording is Classic's; the summaries are ours.

## Who owns Classic Collision

Classic began as a family business. Its [About page](https://classiccollision.com/about-us/) says it “was established in 1983 in Atlanta, Georgia” (43 years ago, by our arithmetic), and New Mountain Capital says that before its investment “Classic had been a family-owned and operated business that successfully grew organically adding greenfield locations.”

Private equity changed the pace. On January 16, 2020, Classic Collision, Inc. announced a partnership with New Mountain Capital, describing itself as “an Atlanta-based leading multi-site operator (‘MSO’) of 34 collision repair facilities in the Southeastern U.S.” and “the fifth largest MSO in the industry.” It had recruited Toan Nguyen as CEO in mid-2019 “to execute an accelerated acquisition strategy.”

On April 5, 2024, Classic posted a release in which TPG, “a global alternative asset management firm,” said it “has signed a definitive agreement to acquire Classic Collision”: “TPG Capital, the U.S. and European private equity platform of TPG, will acquire the business from New Mountain Capital.” No price was given. The deal was “expected to close in the second quarter of 2024,” and New Mountain’s portfolio page now lists Classic as “Fully Realized,” with “Investment Date January 2020” and “Realization Date June 2024.”

No current document we read names the owner: no Classic page announces the closing, the About page says only “privately held,” TPG’s website terms bar automated reading by tools like ours, and Classic files no public reports. TPG is the latest owner named in anything we read. Since June 2, 2026 the chief executive has been Brad Anderson, who succeeded Toan Nguyen after “a successful seven-year tenure.”

The company you deal with is Classic Collision, LLC; its privacy policy also covers “Ultimate Auto Glass, LLC,” which does its glass and calibration work. Classic buys shops rather than franchising them; its Join page offers owners who sell “a fair price,” and none of its pages we read mentions franchises. The franchise networks in this site’s collision series are on our [CARSTAR](https://baronauto1.com/car-care/carstar/) and [Fix Auto USA](https://baronauto1.com/car-care/fix-auto-collision/) pages, and two more chains on our [Gerber Collision](https://baronauto1.com/car-care/gerber-collision/) and [Crash Champions](https://baronauto1.com/car-care/crash-champions/) pages.

## How Classic grew, and how many shops it has now

Classic’s releases trace the growth, each with the count it claimed that day:

**Classic Collision’s size by its releases, and by our count (read 25 and 26 October 2026)**

| Date | What happened | Shops | States |
| --- | --- | --- | --- |
| January 16, 2020 | New Mountain Capital partnership | 34 | 4 |
| October 30, 2020 | All seven Pride Auto Body shops, its first in California | 54 | 5 |
| November 13, 2020 | All six Elite Auto Collision shops in Georgia | 54 | 5 |
| January 22, 2021 | Arrow Collision, Miami, its 16th Florida shop | 58 | 5 |
| July 30, 2021 | Fourteen Central Auto Body shops in Oregon and Washington | 100 | 8 |
| September 17, 2021 | All 45 ProCare Collision centers in Texas | 148 | 9 |
| May 13, 2022 | Five ABRA Auto Body shops in Tennessee | Not stated | Not stated |
| October 12, 2022 | 200th location, in Houston | 200 | 15 |
| November 14, 2023 | Three Colorado shops | 250 | Not stated |
| April 5, 2024 | TPG agreement | Not stated | 16 |
| November 20, 2024 | 300th location | 300 | 18 |
| May 2, 2025 | Fradella’s Collision Center, Louisiana | Not stated | 21 |
| October 2026 | Store pages in Classic’s sitemap, and the states in their addresses (our survey) | 348 | 20 |

From 34 facilities to 348 store pages is 314 more, about 10.2 times the size, by our arithmetic. Much of it was bought: the multi-shop deals in the table, plus Glaser’s Collision Centers in Kentucky (five locations), add up to 85 locations, and a March 29, 2024 release says “Classic has acquired its 100th business in an aggressive four-year growth plan.” Every store page now carries the Classic Collision name. The [Brands page](https://classiccollision.com/brands/) shows 18 logos of businesses “that have become a part of the growing Classic Collision family,” with no names in its text. Classic does not say whether it honors warranties those shops gave before; if you hold one, ask in writing.

The current count is ours: Classic’s store sitemap lists 348 store pages, its Repair Authorization form names 348 shops, and we took the state from each store page’s structured address. Texas has the most (67), then Florida (56) and Georgia (45), which together hold 168 of the 348, or 48.3%, by our arithmetic. The rest are spread over 17 more states, from North Carolina (20) to Maryland (1); none is in Nevada. The site’s 20 state search pages cover the same 20 states. A sitemap can list a shop that has closed, so check before you go.

## The limited lifetime warranty, word for word

Classic publishes its warranty on a [warranty page](https://classiccollision.com/warranty/) under five headings. It opens: “Classic Collision offers a limited lifetime warranty on our auto body repairs. This includes parts and labor and refinishing included in the actual collision repair estimate.” The headings then set the length and narrow the cover:

**Classic Collision’s warranty page, heading by heading (read 25 October 2026)**

| Heading | What it says | What it means for you |
| --- | --- | --- |
| Limited lifetime warranty | “valid for the present ownership of the vehicle”; includes “all parts, labor and refinishing included in the actual repair estimate” | Ends when you sell; only work on the estimate |
| Body, frame, unitized chassis | “a limited warranty on all repairs and workmanship on sheet metal, frame and unitized chassis components. All parts that were replaced as per the actual estimate shall carry the warranty as provided by the original equipment manufacturer.” | Workmanship is Classic’s; a new part has its maker’s warranty |
| Refinishing and paint | “a lifetime limited warranty on all refinished or painted areas that were included in the actual estimate” | Paint on repaired panels, while you own the car |
| Mechanical components | “a limited warranty on all mechanical items, excluding electric systems, which were included on actual estimate; subject to the limitations as made by the original equipment manufacturer” | No electric systems; maker’s limits apply |
| Exclusions | “front end alignments and worn tires are not covered”; nor “any items that sustain damage as a result of another impact, hail, fire, acid rain, industrial fallout, abuse and rust” | A new crash, weather or rust is not a claim |

The first line promises more than the detail. “All parts” are included, but the body heading hands replaced parts to their maker’s warranty. So a repair that cracks along the shop’s work is Classic’s problem; a new headlamp that fails on its own is, on this wording, a claim on the part maker’s warranty. The FAQ repeats the short version without that qualification.

The FTC’s guide on advertising warranties (16 CFR 239.4, as read for our [CARSTAR page](https://baronauto1.com/car-care/carstar/)) says a “lifetime” claim should disclose “the life to which the representation refers.” Classic’s page does: your ownership of the car.

## The warranty in the paper you sign: non-transferable, Classic shops only

The [Repair Authorization](https://classiccollision.com/repair-authorization/), the terms Classic’s online form asks customers to accept so repairs can begin, has its own LIMITED WARRANTY paragraph, and it is stricter in three ways:

- **It does not transfer.** “This limited warranty is non-transferable and valid for as long as I own the vehicle.”
- **It must be used at Classic.** “All warranty repairs must be performed at one of Classic’s facilities; any repairs or alterations to the vehicle performed at a non-Classic facility in any manner whatsoever shall automatically void this limited warranty.” Read literally, any later work elsewhere ends it, not just work on the same panel.
- **Parts follow their maker.** “This limited warranty is subject to any manufacturer’s warranty covering parts and materials,” and it “specifically excludes electric systems.”

Its exclusions add “unauthorized service or parts, improper or inadequate vehicle maintenance” and “subsequent repairs performed by a party other than Classic.” Then, in capitals: “THE WARRANTIES AS SET FORTH IN THIS SERVICE CONTRACT ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.” And Classic’s “maximum liability in all cases shall be no greater than the amount actually paid to, and received by, Classic for the services performed on the vehicle,” with no liability for “consequential, special or indirect damages.”

Federal law limits that kind of disclaimer for consumer products: under 15 U.S.C. 2308, a supplier that gives a written warranty may not “disclaim or modify ... any implied warranty,” and such a disclaimer “shall be ineffective.” Whether a collision repair counts as a consumer product under that Act is a question for a lawyer.

**The version you sign is the one that counts.** The Repair Authorization says its terms “constitute the entire agreement between you and Classic related to the repair of your vehicle” and that no change binds either side “unless made in writing and signed by both parties.” A promise made at the counter may not help you later. Keep a copy of what you accepted with the final invoice.

Glass work, “Offered by Ultimate Auto Glass and Electronics,” has its own promise: “Ultimate Auto Glass replacements are warranted against defects in Glass, Materials, and Workmanship as long as you own the vehicle.” Our [windshield guide](https://baronauto1.com/car-care/windshield-replacement-cost/#calibration) explains the camera calibration that often follows glass work.

## What the Repair Authorization says about money, storage and your car

The Repair Authorization “states the terms under which Classic will repair your damaged vehicle.” We read it as text and filled in nothing. Beyond the warranty, these clauses matter most:

**Clauses in Classic Collision’s Repair Authorization (read 25 October 2026)**

| When it matters | What the Repair Authorization says |
| --- | --- |
| You stop after the car is taken apart | “I may be charged for disassembly, reassembly and/or partially completed work based on Classic’s normal hourly labor rate.” No rate is printed. |
| The car is ready | “I have 24 hours from Classic’s first notification to pick up the completed vehicle. Classic will impose its then-current daily storage fee if the vehicle is not picked up within 72 hours of completion.” No fee is printed. |
| The insurance check | The insurer may “pay Classic directly for all repairs including any supplemental payments,” and you “appoint Classic as a true and lawful attorney in fact to endorse, on my behalf, any insurance check.” |
| Paying by card | “A transaction fee will be added to all credit card payments which will be based on the total amount paid.” No percentage is printed. |
| Getting the car back | “the vehicle may not be released to me until full payment has been made,” and “an express mechanic’s lien is hereby acknowledged to secure payment.” |
| Leaving it too long | “After 30 days from the completion of the repair (or such longer period as may be required under applicable state law)” the car “may be deemed abandoned,” and Classic may impound it or seek to declare it abandoned “for purposes of re-sale.” |
| Weather or theft at the shop | Classic “is not responsible for any damage to the vehicle resulting from any act of nature including, without limitation, damage caused by hail, wind, fire or flood,” and “will NOT be held responsible for loss or theft of any personal property left in the vehicle.” |

Two clocks run at pickup and start at different moments: 24 hours from Classic’s first notice, and a storage fee 72 hours after the repair was finished. If the shop finishes on a Friday and calls on Monday, the storage clock may already have run. Ask for the completion date and the daily fee in writing.

State law can be stricter than the form. In Florida, home to 56 of Classic’s store pages, a shop must prepare a written estimate for work over $150 that states the daily storage charge, and “storage charges may not accrue or be due and payable for a period of 3 working days from the date after such notification” (Florida Statutes 559.905). A Florida shop must notify you if the bill will exceed the estimate “by more than $10 or 10 percent, whichever is greater, but not to exceed $50,” may charge for teardown after you cancel only if you were told of those costs in the estimate, and may not keep your car because you refused “to pay for unauthorized repairs” (559.909). California’s rule is on our [Fix Auto USA page](https://baronauto1.com/car-care/fix-auto-collision/#estimates-and-supplements); we did not read other states’ repair laws.

### Disputes: confidential arbitration, and no class actions

The Repair Authorization takes disputes out of court. Its MANDATORY ARBITRATION clause says “all claims and disputes relating to this Repair Authorization (including the arbitrability of any issue) and the work performed on my vehicle shall be exclusively, solely and finally settled by confidential arbitration in the state in which the repair was performed,” under the rules of the American Arbitration Association. Four points stand out:

- **It covers the repair itself,** so a warranty dispute goes the same way.
- **Whoever files pays.** “The filing costs and arbitrator fees shall be the sole responsibility of the party filing arbitration.” No amount is printed.
- **It is private and final.** The arbitration is “confidential,” and “The arbitrator’s decision shall be final, binding and non-appealable.” If the sides cannot agree on one arbitrator, their nominees must agree “within 10 days.”
- **No group claims.** “THE PARTIES WAIVE THE RIGHT TO ASSERT ANY AND ALL CLAIMS ... AS A REPRESENTATIVE OR MEMBER IN ANY CLASS ACTION OR COLLECTIVE ACTION.”

The form does not mention small claims court or say which AAA rules apply. We did not read the AAA’s rules or fees; whether such a clause binds a consumer in your state is a question for a lawyer.

## Estimates, insurers and supplements, as Classic describes them

Classic’s [repair process page](https://classiccollision.com/collision-repair-process/) lays out 9 steps. At drop-off, “Our teams will complete a check-in sheet and prepare an initial estimate based on visible damages. A copy of the initial estimate will be provided to you and your insurance company.” Then: “Vehicle disassembled to assess any hidden damages. Pre-Scan completed to identify trouble codes or faults. Detailed estimate completed.” Only after the parts arrive is a finish date given.

That second, detailed estimate is where a supplement comes from: the shop finds damage it could not see at drop-off and asks the insurer to pay for more. In the Repair Authorization you accept that the first estimate “is based on a preliminary inspection and does not cover additional parts or labor,” and you let your insurer “pay Classic directly for all repairs including any supplemental payments.” Classic does not say whether it asks you before adding supplemental work, so ask at drop-off.

**Does the insurer have to see the car first?** Classic’s FAQ says no: “we work closely with major insurance companies in all states we do business. We can work with them directly to get them any information needed for your repairs.” Your policy may say otherwise, so ask your insurer how it wants the claim started.

**Insurer relationships.** Classic describes them only in general terms: “We have strong partnerships with major insurance carriers and numerous OEM certifications” (collision repair page). TPG’s partner, quoted in the 2024 release, credited Classic with “strong insurance partner relationships.” No page we read names an insurer or lists direct repair programs. If your insurer suggested the shop, ask whether it works under an agreement with that insurer, and whose estimate it is using.

**When the insurer’s estimate is lower.** State rules govern that. Georgia’s require an insurer’s estimate to be enough to “restore the damaged vehicle to its preaccident condition relative to quality, safety, function and appearance.” If you show a higher written estimate, “the insurer shall review and respond within fifteen (15) days” and either name a shop that will work to its estimate “or pay the difference” (Ga. Comp. R. & Regs. r. 120-2-52-.04, read on the Legal Information Institute). Florida requires insurers to supply the estimate a partial-loss settlement is based on (Florida Statutes 626.9743(7)); California’s rule is on our Fix Auto USA page.

## Choosing the shop, and original or aftermarket parts

Classic’s pages say nothing about your right to pick a body shop, or about aftermarket, used or recycled parts. Both are matters of state law and your policy.

**State rules on the choice of shop and on parts (Georgia and Florida read 25 October 2026; California and Minnesota from this site’s earlier readings)**

| State | Choice of shop | Parts |
| --- | --- | --- |
| Georgia | Statute not read (see below) | Aftermarket parts on an insurer’s estimate must be identified; “No insurer, as part of a claims settlement, may require an insured to authorize the use of nonoriginal manufacturer aftermarket crash parts” (r. 120-2-52-.05) |
| Florida | An insurer that “specifically requires a particular repair shop” must restore the car to its pre-loss condition “at no additional cost to the insured or third-party claimant other than as stated in the policy” (626.9743(3)) | “An insurer may not require the use of replacement parts ... which are not at least equivalent in kind and quality to the damaged parts” (626.9743(4)) |
| California | “No insurer shall: (1) require that an automobile be repaired at a specific repair shop” (10 CCR 2695.8(e)) | Not covered on this page |
| Minnesota | An insurer may not require, as a condition of payment, that repairs “must be made by a particular contractor or repair shop” (Minn. Stat. 72A.201, subd. 6(7)) | Nor that “parts, other than window glass, must be replaced with parts other than original equipment parts” (same clause) |

Georgia’s required disclosure matters for the warranty: such parts “ARE WARRANTED BY THE MANUFACTURER OR DISTRIBUTION OF SUCH PARTS RATHER THAN THE MANUFACTURER OF YOUR VEHICLE.” Classic’s warranty hands replaced parts to “the warranty as provided by the original equipment manufacturer” and does not say what applies to an aftermarket part. Ask the shop to mark which parts on the estimate are original equipment.

We did not read Georgia’s statute on the choice of repair facility (the official code sits behind a commercial service and the copy we tried showed a bot check), nor Texas law, home to 67 store pages, whose statute site renders only in a browser. Our [CARSTAR page](https://baronauto1.com/car-care/carstar/#right-to-choose) sets out Minnesota’s required notice. If another driver hit you, your car’s lost value may also be claimable; see our [diminished value guide](https://baronauto1.com/guides/diminished-value/#first-vs-third).

## Rental cars and towing

**Rental.** Classic arranges; it does not say it pays. Asked “How do I get a Rental Car?”, the FAQ says its teams help “by contacting a national rental car provider to assist in coordinating your drop-off appointment with your rental car reservation,” and the process page says “A rental car pick-up will be arranged.” All 348 store pages list “Rental Assistance.” Who pays depends on your policy or the at-fault driver’s insurer.

**Towing.** All 348 store pages list “Tow Assistance.” The terms are on a separate [Tow Authorization](https://classiccollision.com/tow-authorization/) page. You authorize Classic “to tow, or arrange towing through a third-party provider ... as long as the cost does not exceed $1000.” The charges “will be disclosed to me in writing on a separate document,” and “these charges must be paid regardless of whether I authorize repairs at Classic Collision or elsewhere.” The car “may not be released until all towing fees are paid in full.”

So the tow form approves up to $1000 of towing that you owe even if you then choose another shop; the $1000 is a ceiling, not a price. The form’s location list names 16 shops, and each one’s store page gives a California address, by our check: 16 of Classic’s 17 California store pages. California’s repair rules require exactly this: “Authorization for towing fees shall be obtained separate and apart from any authorization for repair work” (16 CCR 3353(e), as read for our Fix Auto USA page). Classic does not say how towing is handled elsewhere; ask for the charges in writing first.

**Figure: Annotated photograph**

Three numbered callouts over the photograph mark the car on the lift, the car with its hood open and the car behind the tool cart, each with one fact from Classic Collision’s Repair Authorization, Tow Authorization and warranty page.

Classic Collision’s Repair Authorization, Tow Authorization and warranty page, read on 25 October 2026: Classic's tow form approves up to $1000, owed even if you repair elsewhere (callout 1); Its warranty lasts while you own the car and ends if another shop works on it (callout 2); Finished cars not collected within 72 hours of completion start a daily storage fee (callout 3). The photograph is illustrative.

Once the car is with Classic, moving it between Classic’s own shops is on Classic: the Repair Authorization lets it use a third-party tow truck “at Classic’s cost and expense.” If the car may be a write-off, our [total loss page](https://baronauto1.com/vehicle-history/total-loss-check-by-vin/) explains what the title record will show, and our [gap insurance page](https://baronauto1.com/financing/gap-insurance/) covers a payout below the loan.

## The deductible, card fees and Bread Pay

**The deductible is due before you get the car back.** The Repair Authorization form has you agree: “I agree that I am responsible to pay the deductible in full prior to receiving my vehicle,” and “I am responsible for payment in full for the repairs except to the extent an insurance payment has been made.” If the insurer pays less than the bill, the gap is yours.

**How you can pay.** The FAQ lists “Insurance Checks, Debit Cards, Credit Cards (Visa, MasterCard, Discover, and AMEX), Bread Pay (an exclusive finance option now available at all locations), and money orders.” The Repair Authorization calls insurance checks the “best method” and adds what the FAQ leaves out: “A transaction fee will be added to all credit card payments which will be based on the total amount paid.” Neither page gives the fee; ask before you pay a large balance by card.

**Bread Pay.** Classic’s [Drive Now, Pay Later page](https://classiccollision.com/drive-now-pay-later/) says: “With Bread Pay you can get the repairs you need now, while paying in installments that work with your budget.” It promises “no prepayment penalties. No deferred interest” and set payments, for purchases from $50 to $10K, as the page puts it, but prints no rate, term or lender. We did not open Bread Pay’s own terms; read the rate before you accept.

## Carmaker certifications, shop by shop

Classic’s company pages claim “several OE manufacturer certifications and trainings” without listing them, and suggest you “Find one of our many OE certified locations by filtering on our location search page,” a tool we did not use. The checkable claims are the logos under each store page’s certifications heading. We counted them on all 348:

**Certification logos shown on Classic Collision’s 348 store pages (our count, 25 and 26 October 2026)**

| Logo shown | Store pages |
| --- | --- |
| I-CAR Gold Class (a training recognition, not a carmaker) | 324 |
| Honda and Acura Certified Collision Repair Facility | 49 |
| Hyundai Recognized Collision Repair Center | 44 |
| Nissan Certified Collision Repair Network | 44 |
| FCA US (Mopar) Certified Collision Repair Center | 43 |
| Kia Certified Collision Repair Center | 39 |
| INFINITI Certified Collision Repair Network | 30 |
| Ford Certified Collision Network | 28 |
| Tesla Approved Collision Center | 17 |
| GM Certified Collision Repair Center | 14 |
| Subaru Certified Collision | 13 |
| Mercedes-Benz Certified Collision Repair Center | 11 |
| Volvo Certified Collision Centers | 10 |
| Volkswagen Certified Collision Repair Facility | 8 |
| Rivian Certified Collision Center | 7 |
| Audi Authorized Collision Repair | 5 |
| BMW, Jaguar Land Rover, Lexus and Porsche programs | 3 each |
| Lucid and Toyota programs | 2 each |
| Genesis Certified Collision Repair Center | 1 |

So 324 of the 348 pages (93.1%) show the I-CAR Gold Class logo, which marks training, not a carmaker’s approval. Only 111 pages (31.9%) show at least one carmaker logo; the other 237 show the Gold Class logo alone (216) or no logo at all (21). The most carmaker logos on one page is 13. A logo on a web page is the shop’s claim, not the carmaker’s list. If your carmaker requires a certified shop, ask for the current certificate for your make.

The Why Classic page adds that “All repairs will also have completed necessary scans and calibrations to ensure advanced driver safety systems are properly working and calibrated before you get back on the road.” Ask for the pre-repair and post-repair scan reports with your invoice.

## Where Classic’s own documents disagree, and what to ask

We recorded 7 places where Classic’s documents disagree or leave a gap:

- **Parts.** The warranty “includes all parts” in its first line and on the FAQ; the same page then hands replaced parts to “the warranty as provided by the original equipment manufacturer.”
- **Limited, or plain lifetime.** A “limited lifetime warranty” in Classic’s terms; plain “Lifetime Warranty” in the services list on all 348 store pages.
- **Card payments.** No fee in the FAQ; a card “transaction fee” in the Repair Authorization, which also leaves Bread Pay off its list.
- **The pickup clock.** “24 hours from Classic’s first notification,” but storage from “72 hours of completion,” which may start before anyone calls you.
- **Age.** Founded in 1983 (43 years, by our arithmetic), but “over 30 years,” “over 35 years” and “over 40 years” on different pages; the timeline’s 2000 entry, “After 16 years in operation,” counts from 1999.
- **Size.** “Over 300 Locations” on the About page; 348 shops on the store sitemap and the authorization form; 20 states in the store addresses, 21 in the May 2025 release and 20 state search pages.
- **A count that did not move.** 54 centers after buying seven Pride shops (October 30, 2020), and again “54 centers in 5 states” after buying six Elite shops (November 13, 2020).

**Public records.** A web search on 25 October 2026 found no consumer-protection action by a state attorney general or the Federal Trade Commission naming Classic Collision. That is not proof none exists: licence look-ups sit behind search forms we do not use. We read no review sites, so this page gives no rating.

- **Before you accept the Repair Authorization,** read its warranty, arbitration and storage clauses; any change must be in writing, signed by both sides.
- **At drop-off,** ask for the initial estimate, how supplements reach you, and what your insurer pays for a rental.
- **If Classic arranges a tow,** get the charges in writing first.
- **Ask which parts on the estimate are original equipment.**
- **Ask the daily storage fee and the card fee,** which Classic does not print.
- **If your carmaker requires a certified shop,** ask this shop for its current certificate for your make.
- **At pickup,** check the work, and keep the signed terms, every estimate and the invoice for as long as you own the car.

## Common questions

### Who owns Classic Collision?

The latest owner named in any document we read is TPG, whose TPG Capital signed a definitive agreement on April 5, 2024 to buy Classic from New Mountain Capital; New Mountain lists its exit as June 2024. No current Classic page names its owner.

### Does Classic Collision have a lifetime warranty?

It offers “a limited lifetime warranty on our auto body repairs,” valid “for the present ownership of the vehicle.” Replaced parts carry their manufacturer’s warranty, electric systems are excluded, and a new impact, hail or rust is not covered.

### Is the Classic Collision warranty transferable?

No. The Repair Authorization says it “is non-transferable and valid for as long as I own the vehicle,” and that repairs or alterations at a non-Classic facility “shall automatically void” it.

### Do I have to agree to arbitration with Classic Collision?

The Repair Authorization requires “confidential arbitration in the state in which the repair was performed” for disputes about the agreement and the work, puts filing costs and arbitrator fees on the side that files, and waives class actions.

### Does Classic Collision provide a rental car or towing?

It coordinates both. For rentals it contacts “a national rental car provider”; no page says who pays. Its Tow Authorization approves towing up to $1000, owed even if you repair elsewhere.

### How many locations does Classic Collision have?

Its store sitemap lists 348 store pages, and the shops’ addresses span 20 states, by our count in October 2026. The About page says “Over 300 Locations Nationwide.” Texas (67), Florida (56) and Georgia (45) have the most.

## Sources and further reading

- [15 U.S.C. § 2301 (Magnuson-Moss definitions)](https://www.law.cornell.edu/uscode/text/15/2301)

Recall, complaint and safety-rating figures on this page were retrieved from the federal databases above on August 19, 2026. Federal data changes — re-check any VIN before you rely on it.

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*This site is under new ownership and is not affiliated with Baron Auto Emporium dealership.*

Canonical source: https://baronauto1.com/car-care/classic-collision/