Tires Plus: Warranty, Road Hazard, Buy & Try and Who Owns It

Tires Plus is Bridgestone’s second company-owned tire and repair chain, a sister of Firestone Complete Auto Care, and most of its written promises are the same Bridgestone Retail Operations documents with a different name at the top. Repairs carry 12 months or 12,000 miles; tires carry their maker’s warranty; road hazard cover is an extra you pay for. Where Tires Plus differs is in its own pages, and several contradict each other. On 9 October 2026 we read Tires Plus’s service warranty page (Effective Date 12/18/24), its tire guarantees, tire warranty and warranty-options pages, its tires, rotation, alignment, brake, inspection, battery, roadside, veterans and credit-card pages, its About page, its Terms of Use and its sitemaps. This site has no commercial relationship with Tires Plus, Bridgestone or any tire maker.

Tires Plus’s Terms of Use, the same Bridgestone Americas text Firestone uses, say “You cannot and shall not mirror, scrape, or deep link any content,” so we name its pages without linking them; most are linked from its website footer. Where a document is shared with Firestone, we say so and point to our Firestone Complete Auto Care page, which read it the same day.

Who owns Tires Plus, and where its stores are

The About page tells the history in two sentences: “In 1976, Tom Gegax and Donald Gullet, two Shell Oil colleagues, launched Tires Plus with three former Shell service stations in the Burnsville, Minnesota area. In 2001, Tires Plus was acquired by BSRO; today, Tires Plus has more than 5,000 teammates working in 400+ stores in 23 states.” That is 50 years since the first stations and 25 under Bridgestone, by our arithmetic.

BSRO is Bridgestone Retail Operations, LLC; the service warranty ends “GIVEN BY: Bridgestone Retail Operations, LLC, ... doing business as Tires Plus.” Bridgestone Americas’ release of 4 June 2026, read for our Firestone page, calls BSRO “a subsidiary of Bridgestone Americas” running “more than 2,200 tire and vehicle service centers” as Firestone Complete Auto Care, Tires Plus, Hibdon Tires Plus and Wheel Works. Our Firestone ownership section traces the chain up to Bridgestone Corporation.

Which states

The About page names no states, so we read the store sitemap Tires Plus publishes for search engines. We opened no store pages. The sitemap has store pages in exactly 23 states: California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Virginia and Wisconsin.

Two cautions. The sitemap lists only 260 store addresses, 140 short of “400+” by our arithmetic, and Florida, Georgia and Minnesota each stop at exactly 30, so it is no store count and we give none of our own. And Bridgestone Americas’ page on the chain says “Tires Plus stores in neighborhoods across 20 states,” 3 fewer. Check the store finder before you count on a Tires Plus where you are moving, because the written repair warranty names Tires Plus stores, not Firestone ones.

We searched for attorney-general, Federal Trade Commission and court records naming Tires Plus and found no enforcement action. The two releases on our Firestone page concern Firestone stores; see its public records section. The Better Business Bureau’s site blocked our reader, so no rating is given.

What Tires Plus shares with Firestone, and what it does not

Because one company writes both chains’ terms, most answers about Tires Plus are the answers on our Firestone page. The table compares wording, not prices, and ranks neither.

The repair warranty: Firestone’s terms, Tires Plus’s stores

Tires Plus calls it the Limited Nationwide Service Warranty: “Parts and services purchased at Tires Plus are covered by a limited warranty of twelve (12) months or 12,000 miles, whichever comes first, unless otherwise described below.” A failed covered part “will be replaced free of any additional charge for parts or labor.” It “does not apply to (1) tires; (2) wheels; (3) batteries; or (4) damage caused by abuse or accident.” Firestone’s version has 5 exclusions; the extra one is its Off-Road Shop parts. The job-by-job table matches Firestone’s:

The conditions are Firestone’s too. The warranty “covers only the original purchaser,” the original invoice must be presented, and a car without a working odometer at the time of the job or the claim is ineligible. Commercial and racing use, “all electronic components of any part(s)” and air-conditioning refrigerant are excluded. The Tires Plus page also “excludes parts and accessories that are intended to modify vehicle height.”

Where you can claim

“Take your vehicle to the Tires Plus Store which sold the eligible parts and/or services, or any other Tires Plus Store in the United States (subject to availability, qualifications, and equipment) owned by Bridgestone Retail Operations, LLC.” Firestone’s text says the same of Firestone stores. Neither document says the other chain will honor it, though one company owns both. If you move to a town with a Firestone and no Tires Plus, ask before relying on it, and keep the invoice.

Disputes can go to arbitration: “either you or we can choose to have any Claim resolved by binding arbitration,” with no class actions, and BSRO will “advance the first $250 of the filing and hearing fees” on request. The warranty disclaims implied warranties “TO THE EXTENT PERMITTED BY LAW”; federal law says a seller that gives a written warranty may not disclaim them, only limit their length (15 U.S.C. 2308). The Fixed Right Guarantee restates the warranty: a job “performed improperly” is redone “at no additional charge to you, during the established warranty period.” Our pages on Goodyear Auto Service, Meineke and Christian Brothers Automotive read other chains’ repair warranties.

“Lifetime” brakes, alignment and balance

Every lifetime line carries one footnote: “All lifetime limited warranties are only valid for as long as the original lifetime service purchaser owns the vehicle.” Sell or trade the car and the cover ends.

Lifetime brakes

The lifetime part of a standard brake job is the pads or shoes. “Costs of additional brake system components, including master cylinders, rotors, drums and all additional labor, are warrantied for a period of twelve (12) months or 12,000 miles, whichever comes first.” Labor runs 12 months or 12,000 miles, or 24 months or 24,000 miles with a brake fluid exchange, which doubles it by our arithmetic. If lifetime pads wear out in year three, the pads are covered; fitting them, and any rotor the job needs, are not. Our brake pad cost guide explains why rotors often join the bill. Tires Plus’s brakes page, unlike Firestone’s, prints no warranty terms beside its services.

Lifetime alignment

The alignment page sells the “LIFETIME TIRES PLUS WHEEL ALIGNMENT” as the “Best overall value package,” with “Complimentary alignment services for vehicle lifetime.” The warranty is narrower in two ways. It lasts while the original buyer owns the car, not for the car’s life. And it covers labor only: “If parts are required to restore vehicle to manufacturer’s alignment specifications, then those parts and the labor required to install them are not covered.” It also holds only while the suspension or body height “has not been modified or damaged to be outside of OEM specifications.”

Tires Plus says it provides “a printout containing your vehicle’s” before-and-after alignment readings, and that most alignments take “around an hour.” It suggests a check “every 6,000 miles or annually.” Prices appear only after you enter a vehicle and ZIP code, which we did not do. Keep every printout; it is your evidence if a lifetime alignment is refused. See our guide to when an alignment is needed. Lifetime balance lasts only “so long as originally balanced tires remains on wheel.”

The Best Tire Price and On-Time guarantees

The guarantees page: “We will match any current, locally advertised price on tires. If you find a better price within 30 days of purchase, we’ll refund you 200% of the price difference.” On a hypothetical $10 gap per tire, that is $20 back per tire, by our arithmetic. The footnote is word for word the one under Firestone’s Priced Right promise: a competitor’s “current, delivered non-sale price” for “the same tire,” shown in “a current, local advertisement,” from “an authorized reseller of the product,” excluding “wholesale, clearances, closeouts, catalogs and rebate prices.”

The About page prints a shorter footnote with an exclusion the others lack: “This guarantee excludes clearances, closeouts, catalogs and internet quotes.” A competitor’s web price may be refused, though Tires Plus’s own tires page says you can “Buy tires online or pay in person, with prices backed by our Best Tire Price Guarantee.” Bring a printed local ad and the receipt within 30 days.

The On-Time Guarantee: “If your vehicle is not ready at the time we promised, we will offer a 10% discount on your next purchase (discount cannot exceed $25.00),” valid at any company-owned Tires Plus store “within one year of the original service.” The 10% reaches its $25 cap on a $250 purchase, by our arithmetic. The About and Why Tires Plus pages describe the 10% without the cap. The About page also says “we’ll service your vehicle in about an hour” with an appointment; the guarantee runs from the time the store promises, so ask for it on the work order.

The tire warranty, and Buy & Try: 30 days or 90?

Tires Plus does not warrant the tires it sells; their makers do. Its “Tire & Wheel Warranty Options” page restates the Bridgestone warranty on “new BRIDGESTONE, FIRESTONE, SUREDRIVE, FUZION, and PRIMEWELL brand passenger and light truck tires” and sends buyers of other brands to those makers. Bridgestone’s Gold Pledge and Platinum Pact terms, from its 2024 manual, are on our Firestone page and in our comparison of tire makers’ warranties; they apply at Tires Plus the same way. Three details from the Tires Plus pages:

• Some tires get no free period. The Basic Limited Warranty for Primewell tires says “There is no free replacement period”: it prorates for up to 4 years from purchase, or 5 years from manufacture without proof of the purchase date. The Supplemental Mileage Limited Warranty, for tread that wears out early, also has no free period and runs up to 5 years from purchase. See how prorating works.
• Old tires are out. The warranty applies only if “The tire is less than 10 (ten) years from the date of tire manufacture.” Our tire life guide shows how to read the date code.
• One line is stale. The page covers tires “purchased and primarily used in the US after December 31, 2018,” while the 2024 manual covers tires bought after December 31, 2023. The page links manuals by purchase date, starting “For tires purchased after January 1, 2024”; use the one that matches your invoice. Firestone’s page has the same stale line.

The Buy & Try conflict

This is the clearest case of Tires Plus’s pages contradicting each other. The tire guarantees page covers certain Bridgestone and Firestone tires bought as a set of 4 or more: they “can be returned to the location where they were originally purchased within 30 days of purchase for a full refund or exchange.” The tires page agrees: “Visit your local Tires Plus and enjoy our 30-Day Buy & Try Guarantee.” The warranty-options page, restating the maker, says the same tires can be returned “within 90 days of purchase to exchange for a credit towards a new set of Bridgestone or Firestone brand tires.” Bridgestone’s 2024 manual agrees with 90 days and a credit, limited to “one set of tires per vehicle within any 12-month period.”

The versions differ by 60 days, on our arithmetic, and in what you get back: a refund on one page, a credit toward other Bridgestone or Firestone tires on the other. The guarantees page excludes winter tires, run-flats (one Potenza run-flat excepted), two other Potenza models, original-equipment tires on new cars and temporary spares. If a refund matters, return within 30 days; after that, ask for the maker’s 90-day exchange. See how tire trial periods compare.

Tire registration

Federal rules define an independent dealer as “one whose business is not owned or controlled by a tire manufacturer or brand name owner.” Other dealers must, under 49 CFR 574.8(b), send buyers’ registrations to the tire maker “not less often than every 30 days.” Our reading: a store owned by a Bridgestone subsidiary should register every new tire it sells. Tires Plus’s pages do not mention it, so check your name and address on the invoice.

Road hazard cover: “as long as you own the tires” against the certificate

The maker’s warranty covers defects, not nails and potholes. For those, the tires page offers this: “Pothole damage got you down? For a one-time fee you can protect your new tires from road hazards for as long as you own the tires.” No page prints the fee or how it is set, and we opened no checkout or quote.

The warranty-options page tells a narrower story. A qualifying tire “will be replaced with an equivalent new tire”; “Mounting and balancing of a repaired or replaced tire will be free of charge”; no tire is eligible “for replacement more than once or repair more than twice during the coverage period”; and “When the tire is worn down to 2/32nds of an inch, this Tire Replacement or Repair Certificate coverage ends.” Its “Learn more” link opens the certificate our Firestone page read on 9 October 2026 (“Effective Date 01/01/2025”). We did not request it again.

That certificate is written in Firestone’s name: “Firestone Complete Auto Care will prorate any tire covered by this certificate if it should become unusable prior to wearing down to 2/32nds of an inch,” and Tires Plus appears as one of six chains where a claim “will be rnade” (the typo is the certificate’s). It is “optional protection that can be purchased.” It prorates from the first mile: “the percent of used treadwear is multiplied by the retail store’s current selling price for the replacement tire(s).” On a hypothetical tire half worn when a pothole ruins it, you pay half the store’s current price for the new one, plus taxes and fees. Repairs are free, up to twice per tire. And it “only applies to the original purchaser of the tires covered by this warranty and is not transferable.”

The certificate calls itself a limited warranty, but it is a separate purchase; federal law defines a service contract as “a contract in writing to perform, over a fixed period of time or for a specified duration, services relating to the maintenance or repair (or both) of a consumer product.” Our guide to why a paid plan is not a warranty explains the difference. For other chains’ road damage terms, see our pages on Discount Tire, Les Schwab, Mavis and Big O.

What comes free, and two promises only Tires Plus makes

The tires page lists what comes “included when you buy new tires from Tires Plus”: the price guarantee, road hazard cover for a fee, “free lifetime tire rotations” and a “free alignment check.” Each free item has a footnote.

Rotations. The tires page footnote is the firmer promise: “Tires purchased at Tires Plus include tire rotation services for the lifetime of the tire. Non-transferable.” It “Applies to tires installed on private passenger vehicles” and is “Valid at company-owned Tires Plus locations,” and Bridgestone and Firestone tires bought elsewhere are rotated too. The rotation page repeats the promise under “FREE TIRE ROTATIONS FOR LIFE*,” and the asterisk leads to “*With an eligible coupon.” No page says what coupon a lifetime promise needs. Keep the tire invoice in the car, and if a store asks for a coupon, point to the tires page footnote. The rotation page suggests rotating “about every 5,000 to 7,500 miles or every 6 months” (our rotation guide explains why your manual may differ) and offers a free tire air check, “no appointment needed.”

Checks and inspections. The free alignment check comes “With purchase of tires. Repair services cost extra. Participating stores only,” in a footnote dated © 2021. A courtesy check comes with paid work: “Enjoy a free car inspection with any expert repair or maintenance service you receive at Tires Plus.” The brakes page’s “GET A FREE CAR BRAKE INSPECTION*” ends in “*With an eligible coupon,” the same condition Firestone prints.

Flat repair. It is not on the list of what comes with tires, and the tire-repair page prints no price. It draws one line: “If your tires have a hole over a quarter inch in size or you have a puncture or cut in a key area like your tire’s sidewall, it will always be safer to replace.”

Batteries. The battery warranty page says “Battery limited warranty is provided by the battery manufacturer (DieHard or Duralast),” and that both brands “may not be available at all Tires Plus stores.” The tire-repair page says something else: “We offer a complete line of Interstate Batteries, and we sell more of their battery products than any other retailer.” Ask which brand goes in, because the brand decides whose warranty you hold. Our battery warranty guide covers Duralast, DieHard and Interstate.

Two Tires Plus-only promises: roadside help and a veterans discount

Roadside and towing. Tires Plus runs a roadside line it says answers “24 hours a day, 365 days a year.” “The Tires Plus Roadside Assistance Program offers wrecker and towing services to the Tires Plus store of your choice, as well as the following services at preferred rates”: tire change, jump start, fluid delivery and lockout. Then: “All services are provided by Tires Plus and must be paid in full (by credit card) at the time of service.” It is a call-out service you pay for, not a membership, and the page prints no rates; ask the price before a truck is sent. Our Big O Tires page reads another chain’s roadside terms.

Veterans. The veterans page offers “a 10% discount and tax-free advantages on both tire and service purchases at Tires Plus” to veterans and active-duty service members. It prints no end date, cap or proof requirement, says nothing about coupons, and does not explain “tax-free advantages.” Ask about all four before work starts, and have the discount written on the estimate.

The shop supply fee and the Tires Plus Credit Card

Tires Plus prints no fee list, but its offer fine print sets a shop supply fee, in three versions, each on invoices over $35:

• “8-10% of labor cost (up to $40)” on the credit-card page and in most fine print. The cap is reached at $400 of labor at 10%, by our arithmetic.
• “8%-10% of labor costs (up to $35)” under coupons on the alignment, rotation and brakes pages: $350 of labor at 10%.
• “7% of labor cost (up to $30)” in the 2021 footnote under the free alignment check: about $429 of labor.

All three say the fee “includes cost and profit, and is not charged if prohibited.” Ask which version your store applies, and get an out-the-door figure that includes the fee, installation and tire disposal.

The financing link redirects to the credit-card page, and the card is the only standing financing we found; a page called Second Look serves a title and no text. The issuer, Credit First National Association, “is operated and funded by the credit division of Bridgestone Retail Operations, LLC,” and the terms match Firestone’s card on our Firestone page:

• Deferred interest: “$149 Minimum purchase required. If the purchase balance is not paid in full within 6 months, interest will be imposed from the purchase date.” The minimum finance charge is $2.00. Pay at least a sixth of the balance each month.
• Rates: a store-card rate of 34.990% and a variable Mastercard rate of 33.240%, “effective as of January 31, 2026,” the same figures Firestone prints.
• Which card: “you may be eligible for either a Tires Plus Credit Card or a Firestone Mastercard,” yet the boxes above advertise a “TIRES PLUS MASTERCARD” with “Up to 4% back in rewards at Tires Plus locations.” We did not read the rewards terms, which sit on the issuer’s site.
• Where it works: “at Tires Plus locations nationwide,” says one answer; “Accepted at participating automotive locations,” says the footnote.

Where Tires Plus’s own pages disagree

We found 14 places where Tires Plus’s pages disagree with each other or with the Bridgestone and Firestone documents behind them. Twelve are covered in the sections above. The other two:

• Who gives the tire warranty: “Bridgestone Firestone North American Tire, LLC” on the tire-warranty page, “Bridgestone Americas Tire Operations, LLC” on the warranty-options page, the same split as on Firestone’s pages.
• Whose name is on the page: the tire-warranty page sends claims to “your nearest Tires Plus, Tires Plus, Hibdon Tires Plus, Michel Tires Plus, or Wheel Works location”; Tires Plus’s local landing page says “Visit your local Firestone Complete Auto Care for high-quality auto repair, maintenance, and tires”; and the road hazard certificate speaks for Firestone throughout. When a page and your paperwork differ, the store applies the paperwork, so ask for it.

Before you buy tires or a repair at Tires Plus

Common questions

Who owns Tires Plus?

Bridgestone Retail Operations, LLC, which bought the chain in 2001 and which Bridgestone calls “a subsidiary of Bridgestone Americas.” It also runs Firestone Complete Auto Care, Hibdon Tires Plus and Wheel Works. Tires Plus began in 1976 near Burnsville, Minnesota.

Is Tires Plus the same as Firestone?

Same owner, repair warranty terms, price match, card issuer and road hazard certificate. But each chain’s warranty names only its own stores for claims, and Tires Plus’s pages differ on Buy & Try, road hazard wording, roadside help and a veterans discount.

What is the Tires Plus warranty on repairs?

12 months or 12,000 miles, whichever comes first, on most parts and labor, claimed at any Tires Plus store the company owns. Oil changes get 3 months or 3,000 miles; some brake, suspension, alignment and balance work is lifetime while the original buyer owns the car. Tires, wheels and batteries are excluded.

What does Tires Plus lifetime alignment cover?

Alignment labor while you own the car, despite the “vehicle lifetime” wording. Parts needed to reach factory specifications, and fitting them, are not covered, and modified or damaged suspension ends the cover.

What does the Tires Plus road hazard warranty cover?

It costs a one-time fee. The certificate replaces a tire ruined by a road hazard on a prorated basis until 2/32 inch of tread, repairs it free up to twice, allows one replacement and is not transferable.

Does Tires Plus have a military discount?

Its veterans page offers veterans and active-duty members 10% off tire and service purchases, with no end date, cap or proof requirement printed. Ask the store how it applies before work starts.